Navali's Lifetime Warranty

100% Satisfaction Guaranteed.

Our products are guaranteed to provide you with 100% satisfaction, no questions asked.  No matter how long ago it was ordered, we will repair any Navali product that has defects which cause damage outside of normal everyday use. We want your Navali bag to last a lifetime, and if the bag cannot be repaired, our staff is on deck and ready to replace or exchange it at no charge to you. If the product is no longer available, we will either credit your purchase or offer you a substitution bag as replacement.

Don’t just take our word for it though, read our Customer Testimonials to see what our customers have to say about us!

If you ever run into an issue with any Navali product, please visit our Shipping & Returns Page to learn more about our FREE returns policy. Alternately, feel free to give us a call at 800-743-2492 or email us at returns@navali.com and we’ll be happy to answer any question you may have.